Terms and Conditions

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Terms and Conditions

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We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

The following terms and conditions apply to all orders placed by the customer below  referred to as ”you” with Ankenberge Photography referred to as ”us”, ”our” or ”we”, at the Ankenberge  website referred to as ”ankenberge.com”. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be related by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced here. These Terms of Service apply  to all users of the site. Please make sure you have read and understood the Terms before placing your order. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on our website at the time you place your order. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependants to use this site.

2. Completeness and timeliness of information

We are not responsible if information made available on this site is not complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

By visiting and ordering from this website, you warrant that you are at least legal age in your country or area of viewing, that you are familiar with the local and federal laws in your area affecting your legal right to access adult-oriented materials. All models were at least legal age when photographed or filmed. Our site does contains adult material which is of a sexual nature and you therefore must be of legal age in your country or area of viewing in order to view this website.

Personal use of content ankenberge.com provides the content of this site to its viewers for their personal and non-commercial use only. Furthermore, you warrant that you are accessing adult-oriented materials for your own private enjoyment and that you will not make these materials available to any minor.

We reserve the right to terminate your rights to use of content if you are found to be in violation of our Terms of use or copyrights.

3. Products and services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitors display of any color will be accurate.
We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change. We reserve the right to discontinue any product at any time. In case of any changes we will inform you about before the order.

Please note that items are handmade art created by vision of the photographer Anken Berge.

4. Prices, ordering and payment methods

The ordering options available to you are via ankenberge.com website. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary we will notify you and ask you to contact us.

The prices of these items are displayed at our website. Prices for our products are subject to change without notice. You should visit the website regularly to ensure that you are aware of any changes of price list.
We use Paypal payment system for your purchase. Please note you can pay for your goods other ways. Please contact us for details.

5. Delivery

Once you have placed your order you will receive an email confirmation with your expected delivery details. We practice the utmost diligence in accepting and processing orders and will endeavor to deliver your order in accordance with your selected delivery option.

Considering the exclusivity of the products and details of printing, the delivery dates can be changed. You will be notified by email.

When you order the items to the value of 150€ and over will be shipped free of charge by standard parcel post.  All orders under 150€ will be shipped using standard parcel post service at a flat postage.

Please be war about customs or import duties. Custom policies and import duties vary from country to country, hence we no control over them and cannot provide information on their cost. Please contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

If you have a problem with the delivery of your package please contact us on ankenberge@gmail.com. We also suggest contacting your local post office with the tracking number provided in the shipping confirmation email.

6. Returns

We do however accept exchanges and refunds on t-shirts and accessories. Exchanges of items will only be accepted if the goods are in saleable condition, in their original packaging with all tags attached. The items have not been washed, damaged or worn.

Please note our photobooks and prints are limited print , so we are unable to exchange items. This means that all photobooks and prints sales are final. Please ensure you are certain of your purchase before finalizing the sale. If you have any product questions, please do not hesitate to contact us with your enquiry.

When you exchange or refund items please contact us ankenberge@gmai.com to know details. Request your return by emailing contact within 14 days of returns receiving your order. Once your refund or exchange has been approved we will send you an email information.

Refunds will be made to the original purchaserss way. Return shipping will not be refunded unless the item is deemed faulty. Return shipping must be prepaid via traceable method to ensure safe and documented delivery. We do not refund original shipping fees.

The parcel remains your responsibility until it arrives to us – remember to ask for a sending receipt, so if your parcel goes missing in the mail, you’ll have a proof you have sent it. Once we receive your return we will make the refund via the original payment method we were discussed before. For any questions about returns or exchanges, please email us at ankenberge@gmail.com

7. Guarantee and rights

If there are defects in the goods you have purchased, we abide by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay by using the provided pre-printed return form.

Please note our superior limit liability to you for any loss or damage arising in connection with your order shall be limited to the total price of your order.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your Services.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. We reserve the right to refuse service to anyone for any reason at any time.

8. Severance

If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

10. Contact

Questions about the Terms of Service should be sent to us at ankenberge@gmail.com